American Harmony on Columbia & Snake Rivers.
REVIEWER
Jeff Carr from the USA.
CRUISE LINE
American Cruise Lines.
SHIP
American Harmony.
DESTINATION
# OF NIGHTS,
7.
DEPARTURE PORT
Clarkson, OR.
DATE OF CRUISE
June, 2022.
OVERALL EXPERIENCE RATING
2 out of 5 stars (5=excellent, 4=very good, 3=good, 2=poor, 1=terrible)
-Food Rating: 2
-Cabin Rating: 3
-Service/Crew Rating: 1
-Itinerary Rating: 4
REVIEW
American has a serious, serious labor issue. Servers come and go constantly, once (that I know of) in 3 days. So the servers have almost no training — and it shows.
When we arrived my wife saw some hairballs along the baseboard of the bathroom. six days later they were still there. One day the room cleaner neglected to give us washcloths so my wife nicely asked fir two. “No problem!”, and she got two. But one of them had brown stains on it.
Thinking/hoping it was something like a coffee stain I scrubbed it with soap — clean again! So what kind of brown stain do you suppose it could be? Disgusting.
Finally, the food was mediocre.
Until they fix their labor issues they ought to at least lower their prices.
Perhaps I would be okay with dealing with a crappy (literally) washcloth if I hadn’t spent so much! (But, probably not.)
NUMBER OF SMALL-SHIP CRUISES TAKEN UNDER 300 PAX
3
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HEIDI SARNA
